Employer FAQ
Why should my company buy an employee assistance program (EAP) if mental health benefits are offered through our health insurance?
The Employee Assistance Network offers much more than employee counseling. We also provide services such as financial counseling, legal services, childcare consultation, elder care consultation, college planning, and more. Employees may not know where to go for help: Do I see a psychiatrist? A lawyer? A psychologist? A social worker? An EAP can help the employee find the most appropriate, cost-effective resources to address the problems interfering with their work performance.
EAN also serves the needs of management by providing manager/supervisor training, executive coaching, management consultation, policy development, and other services for employers. Our loyal customers often consider us an extension of their organizations.
What is the cost-benefit of an employee assistance program to our organization?
Many employers that have EAPs report at least a 3-to-1 yield on their investment. Studies by major corporations such as General Motors and United Airlines have documented savings due to increased productivity and reduced absenteeism, turnover and health care costs.View our EAP Buyer Guide.
How much do EAN’s services cost?
Depending on the size of your organization and the needs of your workforce, costs vary and are calculated on a per-employee per-month basis. The overall cost of an EAP is quite low relative to other employee benefits, and EAN’s services are priced very competitively compared to other EAP programs. Please contact us for a personalized quote.
Will my employees use such a program?
EAN includes a generous promotional plan that encourages above-average use of our EAP services. We regularly prepare utilization reports with analysis, allowing you to maximize the use of the benefit.
Are work/life services included in my EAP benefit?
Yes, we include work/life services in all EAP packages. Work/life services include legal, financial, childcare, eldercare, and other issues not related to personal counseling.
It is not uncommon for an employee to seek help for more than one concern. For example, an employee with a financial concern may also seek help for an addiction; or a request for legal advice may be followed by a request for personal counseling. EAN’s holistic approach ensures all concerns presented are collectively resolved.
Are EAPs a common employment benefit my company should be offering?
EAPs have existed for more than 30 years, starting in organizations such as Kodak and DuPont. Today, 85 percent of work sites with 1,000 or more employees and 65 percent of those with 250-999 employees have EAPs. The popularity of EAPs has increased as organizations have placed more emphasis on using benefit packages to attract and retain the best employees.
My workforce is culturally diverse. Can EAN meet their needs?
EAN counselors are licensed professionals trained in workplace-based counseling who specialize in working with diverse ethnic and cultural populations. Many members of our staff are bilingual and we can serve speakers of more than a dozen languages.